Classwork

Explain how flexible ability washbasin be created in each of the following situations (a) a local library, (b) an office-cleaning value, (c) a skilful support powerless(prenominal). Local library It has some flexible cognitive content regarding the entire building, but there are some options that It tail assembly be changed in order to make It more flexible. The building or the alter place capacity cannot be changed. HER capacity can be cut or substituted In rush hours with online self-lending machines.It would save payroll cost for the library and time for the customers. Office-cleaning service ( outcome of cropers, equipment, technology,) In this case we should focus on those times when the demand is higher than the capacity. If there is too much work and we guide limited numbers of workers than we should hire part time, cross-train workers In rush periods. tho we should ask the employee to time their day-offs after these periods. Also a possible theme could be to de velop the skills of the workers (cleaning speed etc. And as well as a technical breeding would be also recommended to buy new equipment with which they can work faster but at the same level of preciosity. Support helpless (number of lines or helpless) The main capacity what can be influenced is the number of helpless. It is unfeignedly important for muckle to wait not too much time. The number of helpless can be Increased In order to overturn waiting times In lines. Also a technological development would be necessary If there are so simple questions, which can be answered by an automatic machine then it would be reclaimable to introduce some self-servicing machines.This option would save HER costs for the smart set and also waiting times for the customers. 2. Identify some specific examples of companies in your corporation (or region) that significantly change their product and/or marketing mix variables in order to encourage patronage during periods of low demand. (5 points ) Restaurant happy hours close to restaurants in Pecs have offered happy hours meals with some snubs. It federal agency that In those periods of the day when there are low level of demands between 10-11 am and 3-5 pm.Bakery one of the major bakery chains In Pecs offers discount on In products each day before the closing time. It means that you can buy each product for half price. Swimming pocket billiards The swimming pool of the university has Introduced discounted tickets for the university students in those hours, which are out of the rush hours. It is a perfect opportunity for the students to do some sports and also a nigh revenue generator I OFF Energy generating companies offer cheaper null for companies through the night in those hours when the average consumption is much less than through the day. . Select a service organization of your choice and point its particular patterns of demand with reference to the checklist provided on slide 14. A) What is the nature of thi s service organizations approach to capacity and demand management? We choose the Menages solarium comp whatever at Razorback Street, Pecs. Usually demands are lower in the summertime and it is also fluctuating within a week. Weekend demands are usually higher than the weekdays one. In their communication they focus on seasonal differences in term of the volume of the sunshine.It is a common thinking, that people with browner skin warp are more attractive. B) What changes would you recommend in relation to its management of capacity and demand and why? In our opinion the company should make a shift in its communication in order to reach wider or different customer segment. For example for those who work through the summer, or working(a) till evening, or people who dont have a good self-conceit the company should offer special opportunities to make use of the service. If they can achieve these people as well, they can improve the usage of the capacity.Therefore the demand level would be smoother for the firm. They also can lower their prices before lunchtime to physique the demand. 4. Give examples, based on your own experience, of a reservation formation that worked really well, and of one that worked really badly. Identify and evaluate the reasons for the success and misfortune of these two systems. What recommendations would you make to both firms to improve (or further improve in case of the good example) their reservation systems? (10 points) In the summer we were abroad and we uncommunicative a cruise.When we send the first inquire email, we immediately receive a personal get together person who helped us during the whole reservation process. If we had any problem, we could ask about everything, and our problem was solved. When we wanted to reserve the chosen room, our contact person suggested us a better option for the same price. So we could get the best option, and we were informed about everything. Kodiak Centre It often happens that 2 or mo re tickets are sold for one seat at the concert hall.If there are not free places available it causes restless guests and bad reputation for the place. The reason is people can buy these tickets in many another(prenominal) places in Pecs and online too. They are not able to fit out and check the sold tickets, sometimes they dont know before the concert how many guests will arrive, how many tickets are available and for which places. A common involvement system would be necessary to solve the problem. All ticket offices should use this to centre would be able to