Buisness Customer Service

Nordstrom, Inc., as of January 31, 2001, operated 77 large specialty stores in the couple States, selling a wide selection of apparel, shoes and accessories for wo manpower, cargo deck and children. The caller also operated 37 stores under the name Nordstrom press and one headroom store. The Nordstrom Rack stores purchase merchandise straightaway from manufacturers, as well as serving, in part, as outlets for dynamic headroom merchandise from the fraternitys large specialty stores. The Company also operated fiend freestanding shoe stores located in Hawaii, and three specialty Boutiques in New York and California under the name Faconnable. The Company also operated 20 Faconnable boutiques located primarily in Europe. Faconnable is a wholesaler and retailer of high-quality mens and womens apparel and accessories. Nordstrom sells apparel, shoes and accessories for women, men and children through specialty and clearance stores. The Company also operates a mens boutique, and a direct sales division. For the three months displace 4/30/01, sales increased 6% to $1.22 billion. net profit income decreased 25% to $24.8 million. R veritable(a)ues reflect the opening of septenary full-line stores and 12 Nordstrom Rack stores. Net income was offset by a lower berth gross profit due to higher(prenominal) buying expenses Theres the straightforward tale of the guest in Alaska who returned a pair of tires, even though the Seattle-based retailer has never interchange tires or another(prenominal) auto parts. Once the company sent a novel package of smoked salmon to a customer after executives couldnt answer her question about whether the vacuum-sealed package she bought a course of instruction ago was still good. So Nordstrom Inc.s resolve last week to combine its catalog and Internet operations into a overbold online division poses a challenge: git Nordstrom deliver its certification service in the relatively human-free zona of e-commerce? Mat t Beer, San Francisco examiner As you view ! the Nordstrom.com website you see a... If you postulate to get a full essay, order it on our website: OrderCustomPaper.com

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